Legal — betil
betil Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data betil collects, why we collect it, and how we keep it safe for every player in Bangladesh.
Introduction
betil ("betil", "we", "us", "our") is committed to protecting the privacy and personal data of every user who visits, registers with, or places bets on the betil platform at betil.pro. This Privacy Policy ("Policy") describes what personal information we collect, how we collect it, the purposes for which we use it, how long we retain it, with whom we may share it, and the rights you hold in relation to your data. This Policy applies to all users of betil based in Bangladesh and worldwide.
By using betil you acknowledge that you have read and understood this Policy and consent to the collection, processing, and use of your personal data as described herein. If you do not agree to this Policy, you must not register or use betil. We encourage you to review this Policy periodically, as betil may update it from time to time to reflect changes in our practices or in applicable law. The "Last Updated" date at the top of this page indicates when the Policy was most recently revised.
Your Privacy at a Glance
Information We Collect
betil collects personal data through multiple channels: directly from you when you register or use the platform, automatically through your device and browser, and from third-party service providers involved in payment processing or identity verification. The table below summarises the main categories of data we collect and the primary source of each.
| Data Category | Examples / Source |
|---|---|
| Identity Data | Full name, date of birth, national ID number, selfie photo — provided by you at registration or KYC verification. |
| Contact Data | Email address, mobile number, Dhaka or Chittagong city of residence — provided by you at registration. |
| Financial Data | bKash / Nagad / Rocket wallet number, transaction amounts, deposit and withdrawal history — collected during payment processing. |
| Technical Data | IP address, browser type, device model, operating system, session timestamps — collected automatically when you use the platform. |
| Usage & Gaming Data | Games played, bet amounts, win/loss history, bonus redemptions, session duration — generated by your activity on betil. |
How We Use Your Information
betil uses personal data only for legitimate, specified purposes directly related to the operation of the platform and the delivery of our services to you. We do not use your data for any purpose incompatible with those stated below.
- Account creation, authentication, and ongoing account management — to allow you to log in, place bets and manage your betil account securely.
- Payment processing and fraud prevention — to process your bKash, Nagad, Rocket or bank deposits and withdrawals securely and to detect fraudulent transactions.
- Identity and age verification (KYC) — to confirm you are aged 21 or above and to comply with anti-money laundering obligations.
- Customer support — to respond to your enquiries, resolve complaints and improve the quality of our support service.
- Responsible gaming monitoring — to detect patterns of play that may indicate problem gambling and to apply responsible gaming tools where appropriate.
- Marketing communications — to send you relevant promotions and offers by email or SMS, where you have opted in. You may unsubscribe at any time via the link in any communication or by contacting support.
Legal Basis for Processing
betil processes your personal data only where a valid legal basis exists. The legal bases we rely on include: (a) performance of a contract — processing necessary to provide you with the betil service you have signed up for; (b) legal obligation — processing required to comply with applicable law including AML, KYC and responsible gaming requirements; (c) legitimate interests — processing for fraud detection, platform security, and service improvement, where these interests are not overridden by your privacy rights; and (d) consent — where you have freely given specific, informed consent, for example for direct marketing communications.
Where we rely on consent as our legal basis you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. To withdraw consent for marketing, use the unsubscribe link in any betil email or contact [email protected].
Sharing Your Information
betil does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose. All third parties with whom betil shares data are contractually required to handle it securely and in accordance with this Policy.
- Payment service providers — betil shares financial data with bKash, Nagad, Rocket, Upay and partner banks solely to process your deposits and withdrawals. These providers are bound by their own strict data protection obligations.
- Identity verification providers — betil may share identity documents with licensed KYC service providers to confirm your age and identity as required by law.
- Technology and hosting partners — betil engages trusted cloud infrastructure providers to host the platform. These providers are permitted to access data only to perform contracted technical services and not for any other purpose.
- Law enforcement and regulatory authorities — betil may disclose personal data where required by applicable law, court order, or at the request of a competent regulatory or law enforcement authority. betil will notify you of such disclosures unless prohibited by law.
Cookies and Tracking Technologies
betil uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your logged-in session, and analyse how the platform is used so we can continuously improve it. Cookies are small text files placed on your device by your browser when you visit betil.pro.
You can control or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of betil, including your ability to stay logged in or access game features. Essential cookies required for security and session management cannot be disabled without preventing you from using the platform.
- Essential cookies — required for the platform to function, including session management, security tokens and load balancing. These cannot be opted out of.
- Functional cookies — remember your language, display preferences and last-visited game categories so you have a personalised experience each time you visit.
- Analytics cookies — collect anonymised data about how pages are used (pages visited, time on page, click paths) to help betil identify and fix usability issues.
- Marketing cookies — used only where you have consented, to help betil measure the effectiveness of promotional campaigns and deliver relevant offers.
Data Retention
betil retains personal data only for as long as is necessary to fulfil the purposes set out in this Policy, or as required by applicable law. In practice, this means: account data and transaction records are retained for a minimum of five (5) years following account closure to comply with AML and financial reporting obligations; KYC documents are retained for the period required by applicable law from the date of verification; marketing preference data is deleted promptly upon receipt of an opt-out request; and session and technical logs are typically purged on a rolling 90-day cycle unless required for an active fraud investigation or legal matter.
When data is no longer required, betil applies secure deletion procedures to ensure it cannot be reconstructed. Anonymised or aggregated data (from which you cannot be identified) may be retained indefinitely for statistical and platform improvement purposes.
Your Data Rights
As a betil user you hold the following rights in respect of your personal data. To exercise any of these rights, contact our data support team at [email protected]. betil will respond to all valid requests within 30 days. In certain circumstances betil may need to verify your identity before processing a rights request.
- Right of access — you may request a copy of all personal data betil holds about you, along with information about how it is processed.
- Right of rectification — if any data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
- Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
- Right to object — you may object to processing of your personal data for direct marketing at any time. You may also object to other processing activities where betil relies on legitimate interests as the legal basis.
- Right to restrict processing — in certain circumstances, such as where you contest the accuracy of data or have objected to processing, you may request that betil restricts how your data is used while the matter is resolved.
Security Measures
betil takes data security seriously and has implemented a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include SSL/TLS encryption for all data in transit, AES-256 encryption for sensitive data at rest, role-based access controls so that only authorised personnel can access personal data, regular security audits and penetration testing, and a formal incident response plan to address any data breach promptly.
Despite these precautions, no internet-based system can be guaranteed to be 100% secure. If betil becomes aware of a security incident affecting your personal data, we will notify you and take immediate steps to contain and remediate the breach. If you suspect any unauthorised access to your betil account, please contact [email protected] immediately.
Children's Privacy
betil is strictly an adults-only platform. Our services are not directed at, and we do not knowingly collect personal data from, any person under the age of 21. If betil discovers that personal data has been collected from a person under 21 without verification of age, that data will be deleted immediately and the associated account will be permanently closed. Parents or guardians who believe their child has registered with betil are urged to contact us immediately at [email protected] so we can take prompt action.
Changes to This Privacy Policy
betil reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, the services we offer, or applicable law. When material changes are made, betil will provide advance notice by posting a prominent notice on betil.pro and, where appropriate, by sending an email notification to registered users. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. Your continued use of betil following notification of any changes constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how betil protects your data.
Your Privacy Is Protected. Enjoy betil.
Your data is in safe hands. Now explore everything betil has to offer — from cricket betting to live casino and slots.